New BALANCEworks Browser Support Policy
Effective January 1, 2016
Berkshire tests and supports every major and minor BALANCEworks release on the following browsers:
- Microsoft Internet Explorer 10 and 11, and newer versions as they become available
- Firefox – Current version and immediately prior version
- Google Chrome – Current version and immediately prior version
CookiesBALANCEworks uses session cookies, which requires cookies to be enabled in the user’s browser. Third-party cookies are not required and can be disabled, if desired.
Browser Plugins and ExtensionsBALANCEworks does not require any browser extensions or plug-ins for normal use. BALANCEworks applications can optionally display reports in PDF, which may require a PDF plug-in, depending on your browser.
SecurityAll Berkshire applications currently support TLS 1.0, 1.1, and 1.2. Browsers not supporting these TLS versions will be unable to connect to BALANCEworks. Berkshire does NOT support SSL 2.0 or 3.0.
Note: As of June 2018, Berkshire will no longer support TLS 1.0. For more information about browsers that support TLS 1.1 and 1.2, please visit this Website.
In the event you are having an issue with BALANCEworks in an unsupported browser, you may contact Berkshire’s Product Support to report the issue. If the Product Support team determines the issue is browser related, they will recommend moving to a supported browser.