BalanceWORKS Browser Support Policy
Last Updated: April 20, 2021
RETURN TO: Product Release Notes Index
Browser PolicyEffective July 1, 2021, new releases of balanceWORKS software will be designed and tested to run on the following browsers:
- Microsoft Edge - Current version and immediately prior version
- Firefox – Current version and immediately prior version
- Google Chrome – Current version and immediately prior version
CookiesBalanceWORKS uses session cookies, which requires cookies to be enabled in the user’s browser. Third-party cookies are not required and can be disabled, if desired.
Browser Plugins and ExtensionsBalanceWORKS does not require any browser extensions or plug-ins for normal use. BalanceWORKS applications can optionally display reports in PDF, which may require a PDF plug-in, depending on your browser.
SecurityAll Berkshire applications currently support TLS 1.2 only. Browsers not supporting these TLS versions will be unable to connect to balanceWORKS. Berkshire does NOT support TLS 1.0 ,TLS 1.1, SSL 2.0, or SSL 3.0.
Note: For more information about browsers that support TLS 1.2, please visit this Website.
In the event you are having an issue with balanceWORKS in an unsupported browser, you may contact Berkshire’s Product Support to report the issue. If the Product Support team determines the issue is browser related, they will recommend moving to a supported browser.