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Resolve Duplicate Job Seekers (Administrators only)

JUMP TO: Job Seeker List Tools

KEY TOPICS:

  • About the Administrative Feature to Resolve Duplicates
  • Review and Resolve Duplicate Records

About the Administrative Feature to Resolve Duplicates

If this optional Administrator tool has been activated, the system will flag potential instances on the Job Seeker list with a Duplicates icon, adjacent to the Job Seeker Name. In addition, the pertinent Job Seeker details will display the Duplicates tab in the tab header (between the History and Screenings tabs).tabs) for reviewing and resolving the equivalent records.

Note: The display of,of andduplicates permissions for, the duplicate Job Seeker check areis controlled by systemthe settings.system's Client Settings. These settings also determine what records qualify as potential duplicates, based on the number of matching identifiers. If you have questions about the this scan, please contact your System Administrator or Berkshire's Product Support, as appropriate for your role and organization.

Review and Resolve Duplicate Records

For a Job Seeker entry, marked as a potential duplicate on the Job Seeker list:

  1. For an identified record, access the Job Seeker detail > Duplicates tab.
  2. Review the Job Seeker Fields, containing identifying information and displayed in two columns on the Duplicates tab. (Along with personal identifiers like Name and Date of Birth, Job Seeker information will also include Application Date and Requisition Number, documenting Job Seeker activity.)
  3. Determine which record represents the: Primary (the most current, accurate, or relevant) Job Seeker. Click the [Select] button for this record. Field matches between that record and the other(s) will display in bold font. Yellow highlighting indicates selected and matching Fields.
  4. Identify the record(s) to be merged into the best record, and check off that record.
  5. Select the [Merge] button, located at the bottom of the records.
  6. Click [Save].

Although the Profile information for the Primary record will be retained, identifying information on the merged records will be dropped. The Application Date and Requisition Numbers will be merged together.

An entry in the Job Seeker detail > History entry will log that the record has been merged.

Cross-reference for Administrators: System Tools for resolving duplicates are controlled by: Client Settings / Job Seekers. This includes a setting for determining what records qualify as potential duplicates, based on number of matching identifiers.