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Manage the Job Seeker Profile

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KEY TOPICS:

  • Layout of the Job Seeker Profile Tab
  • View and (Update) Contact Information
  • View Jobs Applied To
    • Quick Link to an Associated Requisition
  • Review the Job Seeker's Subscriptions
  • Mark Job Seeker as Ineligible
  • Change the Job Seeker's Password (System Administrator only)
  • Import a Resume to Build Job Seeker Data

Work with Job Seeker Profile

Layout of the Job Seeker Profile Tab

The first, or central stop, for managing Job Seeker information in the Job Seeker detail is the Profile tab, comprised of five sub-tabs:

  • Contact Information
  • Jobs Applied To
  • Subscriptions (While applying, the Job Seeker can subscribe to alerts about preferred Job Titles or keywords.)
  • Ineligibility (The Job Seeker can be marked as eligible / ineligible for hire.)
  • Security

These sub-tabs are discussed in this article, as follows.

Profile Header Tools

Flag a Job Seeker

Internal Job Seeker Designation

If the Job Seeker indicated he or she is an Internal applicant, the Internal icon will be activated in the secondary header of the Job Seeker detail, at the upper right.

1. View (and Update) Contact Information

From the Profile > Contact Information tab, review the field(s) and locate any that requiring editing. The following fields, pulled from the Personal Information Section of the Job Seeker APPLICATION, are typically available:

  • First Name, Middle Name, Last Name; Other Names, Maiden Name
  • Social Security Number
  • Race Code, Gender Code
  • Email Address, Phone Can Text, Extension; Additional Phone, Additional Phone Can Text
  • Date of Birth
  • Street Address, City, State/Province, Zip/Postal Code, Country; At This Address, At This Address Since
  • Driver License Number

After entering the updated information, select the [Save Personal Information] button, at the bottom of the menu.

Note: Berkshire develops and maintains software in accordance with industry standards for the security and confidentiality of data that identify Job Seekers. For more information on Berkshire's policies and BALANCEbTRAK's role-based permissions to limit access to personally identifiable information (PII), contact Berkshire's Product Support.

2. View Jobs Applied To

For a cumulative list of open positions to which the Job Seeker applied, access the Jobs Applied To tab. This table displays job information by:

  • Requisition (Number)
  • Application Date
  • Job Seeker Stage
  • Disposition
  • % of (RESUME) Keywords Matched

Quick Tip: To see the Job Seeker's [Resume], with Keyword matches highlighted, navigate to the Documents tab.

Quick Link to an Associated Requisition

For each job applied to, the Requisition Number serves a one-click link to the underlying Requisition detail.

3. Review the Job Seeker's Subscriptions

4. Mark a Job Seeker as Ineligible

While the default Ineligibility setting is Eligible for Hire, the balanceTRAK user with appropriate permissions can update this setting by clicking the button for: [Mark as Ineligible for Hire]. It is recommended that Comments be added to this tab, describing the rationale.

To return to the default setting, click the [Mark as Eligible for Hire] button.

5. Change the Job Seeker's Password (System Administrator only)

The designated System Administrator can reset a Job Seeker's Password in the event an issue arises. Enter the following:

  • Current Password
  • New Password
  • Confirm New Password

Then, press the [Save] button. The Job Seeker will be notified of the change, and the action is logged in the Job Seeker detail > History.

Import a Resume to Build Job Seeker Data

Prepare File(s) — The following document formats are accepted:

  • Microsoft Word (DOC, DOCX)
  • Acrobat (PDF)
  • Rich text (RTF)
  • Plain text (TXT)

Begin — Choose the [Import] button from the toolbar.

  1. Select one of two File Type options from the Upload Files menu:

    • Upload separate files for each resume.
    • Upload a zip file containing resumes.

    Use the [Browse] function to locate the file on your computer. If additional files are to be uploaded, use the [Add Another File] button. When finished, select [Next] to continue.

  2. From the Overwrite Type menu, select one of two options:

    • Update existing job seekers with the information being imported — Replace the Job Seeker’s data with the uploaded data; old data for that Job Seeker will be lost.
    • Do not update existing job seekers and show a list of duplicates — View a list of updated and existing records to choose the data to retain.

    Click on the [Import] button at the bottom of the menu.

  3. A results message will display. Choose [Import More Job Seekers] if there is an additional Job Seeker RESUME to upload

    OR

    Select [Back to Job Seeker List] to view the updates.

A Job Seeker record is created from each file; and the RESUME is available for view, via the [Resume] icon.