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Resolve Duplicate Job Seekers (Administrators only)

RETURN TO: Job Seekers List Tools

About This Feature

The system will scan the Job Seekers list to flag instances where records may represent the same Job Seeker. For any record the system identifies as a potential duplicate, the Administrative-level user may click the [Flag Duplicate Job Seeker] icon to the left of the Job Seeker's Name and review the set of "like"similar records.

Cross-reference: Your organization elected whether to have this optional feature installed, during the initial balanceTRAK Implementation. To learn about the related System Tools, controlling how potentially duplicate records are flagged, see: Client Settings / Job Seekers.

If you have questions, please contact your System Administrator or Berkshire's Product Support, as appropriate for your role and organization.

Review and Resolve Records

Click on [Flag Duplicate Job Seeker] for the identified Job Seeker record to open the Merge Duplicate Job Seekers screen. The flagged record you clicked will display first, on the left side of the table. Other similar records will display on the right for comparison purposes.

  1. Identify the best record, and click the [Keep] button for this record.
  2. Identify the records to be merged into the best record, and click the [Merge] icon, turning it to the [Merge on] state.
  3. Click [Save].