Submit a Job Seeker for Background Screening / Onboarding
RETURN TO: Perform an Individual Job Seeker Action
KEY TOPICS:
- About the Screenings Tab
- Submit a Job Seeker for a Background Check
- Receipt of Background Check Report
- Submit the Hire to Third-party Onboarding (Where installed)
- Resubmit Information to the Provider
Screen a Job Seeker or Submit a New Hire for Onboarding
About the Screenings Tab
The Job Seeker detail > Screenings tab connects balanceTRAK to certain integrated third-party vendors that provide Background Check investigations (e.g., Justifacts) and onboarding (e.g., EMPtrust) services. The menus displayed here will reflect the information-gathering needs of the particular provider.Important Note: While balanceTRAK facilitates interactions with select third-party providers, each vendor will maintain its proprietary Website and the services provided, based on the agreement between your organization and the provider.
Submit a Job Seeker for a Background Check
In order to obtain a Background Screening from the integrated provider, the Job Seeker must first complete a BACKGROUND CHECK Form.Cross-references:
- For instructions on how to send the BACKGROUND CHECK Form to the Job Seeker: Sending Self-Identification and Other Forms to a Job Seeker
- On the Forms tab, verify and cross-check information, provided by the Job Seeker: Review Submitted Forms
Once that information is in hand, navigate to the Job Seeker's Screenings tab. Follow the vendor-provided prompts, and make any required selections. Then, press [Submit] to forward the Form to the third-party vendor and initiate background screening or onboarding.
Receipt of Background Check Report
In addition to maintaining an external portal, the third-party Background Check provider will typically send an email notification directly to the submitter's Email program upon completion of the check. The message may include a link to the results and/or be accompanied by a report attachment.However, if supported by the provider, a link to the vendor's portal may display on the Screenings tab once the report is ready to be viewed.
Submit the Hire to Third-party Onboarding (Where installed)
If your organization currently has an account with EMPTrust — and a Job Seeker has been placed in the Job Seeker Stage of Hire — an EMPTrust menu on the Job Seeker detail > Screenings tab.After confirming that the Job Seeker's Profile and APPLICATION are complete, click the [Submit] button. The EMPTrust system will automatically pull the necessary data over to the vendor's external site to facilitate your organization's Onboarding process.
In balanceTRAK, a message will indicate that the information has been forwarded, plus the date of transmission.
Resubmit Information to the Provider
If a submission has been send previously, click the [Resubmit] button to send any updated or additional information.