< back

BalanceTRAK User Account (and Security)

KEY TOPICS:

  • Set Preferences for Automatic Notifications
  • Change the Default Page Displays
  • Change the Default Time Zone

  • Review Profile Information
    • Contact Information
    • User-specific Settings
  • Security Settings
    • Password
    • Security Questions
  • Logout

RELATED TOPIC:

View Profile and Customize User Settings

Select the Account button from the software header, which will open: Manage Account Settings. To begin, make sure the balanceTRAK tab is active. If any changes are made to the settings, as described below, click [Save] to apply them.

Set Preferences for Automatic Notifications

On the balanceTRAK tab / Notifications menu, check off the appropriate settings to individualize the receipt of system notifications:

  • A requisition is closing. (Sent at 7:00 am Eastern Time.)
  • Someone applies for a job. If this option is checked, choose one of the following:
    • On the day the job seeker applies at 10:00 pm at Eastern Time.
    • Immediately after the job seeker applies.

      • Quick Tip: Consider how many job applications your organization receives. For a small organization (or a recruiter who must address every application), notification by Job Seeker event may be appropriate. For a large organization, a daily message at 10:00 pm ET, listing all new Job Seekers, may be preferable.

  • Someone completes a Background Check form.
  • Notify me during each step of the approval process when I am a participating user.

Change the Default Screen Displays

Navigate to the Manage Job Seekers menu, which controls the default view of the Job Seekers page. The Job Seekers list can be displayed by:

  • All
  • Recent
  • Not Assigned
  • Internal
  • Flagged

Navigate to the Manage Requisitions menu to set the default view of the Requisitions page. The default view is based on Requisitions Status, depending on your balanceTRAK Implementation. Some typical Status options include:

  • Pending
  • Accepting Applications
  • Awaiting Approval
  • Closed (Position Filled)
  • Closed (Position not Filled)
  • Hiring Manager Review

Change the Default Time Zone

To change the U.S. Time Zone used by the system, choose another from the provided drop-down at the bottom of the page (e.g., Central, Pacific). You may also check or uncheck whether the system relies on daylight savings time.

Quick Tip: Make sure the proper Time Zone is in place, so Calendar events and related notifications will be time-stamped appropriately.

Security Settings

The balanceWORKS software platform provides a framework of three Security Questions to safeguard your account in the event you forget your password. For best security, it is recommended to develop all three Security Questions and Answers.

Access to the menu is available in the page header under [Account user name] > Settings. If Security Questions are not set, the menu will display on entry to the software.

To set a Question and Answer:

  • For the first question/answer, review the options for questions in the drop-down on the right side of the menu; and select one.

    • OR

  • (Optional) If one of the default questions is not sufficient, toggle the Create Your Own button . Then enter a Question and an Answer in the provided fields.

Quick Tip: Choose a Question/Answer combination that is both unique and easy to remember.

Clear an entry by clicking the Delete icon, located on the right side of the field.

Repeat for the other two questions. At the bottom of the menu, click the [Save] button.

Logout

As part of maintaining security, remember to access the Logout line, available in the header under [Account user name].