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BalanceTRAK User Account (and Security)

KEY TOPICS:

  • Review Contact Information
  • Determine Settings
    • Set the Number of Records to Display per Page
    • Change Review Profile Information
      • Contact Information
      • User-specific Settings
    • Security Settings
      • Password
      • Develop Security Questions
    • Logout
      • System Timeout

    View Profile and Customize User Settings

    Select your [Account user name] from the software header, which will open a menu with four options:

    • Contact Information
    • Password
    • Settings
    • Logout

    Each of these items will be outlined in the article below.

    Set Number of Records to Display per Page

    The default setting of 20 records per page applies to the balanceWORKSbalanceTRAK family of software, where applicable,, but the default may be changed.

    ChooseUnder the Account[Account user name] button> from the software headerSettings, and make sure the balanceWORKS tab is active. Locatelocate the Records per Page drop-down (located belowat yourthe Accounttop information);of the menu); then select a different number:

    • 10
    • 50
  • 100

    • OR

    • 100250

    Select [Save] to apply the change.

    Develop Security Settings

    The balanceWORKS software platform provides a framework of three Security Questions to safeguard your account in the event you forget your password. For best security, it is recommended to develop all three Security Questions and Answers.

    Access to the menu is available in the page header under [Account user name] > Settings. If Security Questions are not set, the menu will display on entry to the software.

    To set a Question and Answer:

    • For the first question/answer, review the options for questions in the drop-down on the right side of the menu; and select one.

      • OR

    • (Optional) If one of the default questions is not sufficient, toggle the Create Your Own button . Then enter a Question and an Answer in the provided fields.

    Quick Tip: Choose a Question/Answer combination that is both unique and easy to remember.

    Clear an entry by clicking the Delete icon, located on the right side of the field.

    Repeat for the other two questions. At the bottom of the menu, click the [Save] button.

    Logout

    As part of maintaining security, remember to access the Logout link when your session is complete, available in the header under [Account user name].

    System Timeout

    • Set Preferences for Automatic Notifications

    • Change the Default Page Displays

    • Change the Default Time Zone

    Set Preferences for Automatic Notifications

    On the balanceTRAK tab / Notifications menu, check off the appropriate settings to individualize the receipt of system notifications:

    • A requisition is closing. (Sent at 7:00 am Eastern Time.)
    • Someone applies for a job. If this option is checked, choose one of the following:
      • On the day the job seeker applies at 10:00 pm at Eastern Time.
      • Immediately after the job seeker applies.

        • Quick Tip: Consider how many job applications your organization receives. For a small organization (or a recruiter who must address every application), notification by Job Seeker event may be appropriate. For a large organization, a daily message at 10:00 pm ET, listing all new Job Seekers, may be preferable.

    • Someone completes a Background Check form.
    • Notify me during each step of the approval process when I am a participating user.

    Change the Default Screen Displays

    Navigate to the Manage Job Seekers menu, which controls the default view of the Job Seekers page. The Job Seekers list can be displayed by:

    • All
    • Recent
    • Not Assigned
    • Internal
    • Flagged

    Navigate to the Manage Requisitions menu to set the default view of the Requisitions page. The default view is based on Requisitions Status, depending on your balanceTRAK Implementation. Some typical Status options include:

    • Pending
    • Accepting Applications
    • Awaiting Approval
    • Closed (Position Filled)
    • Closed (Position not Filled)
    • Hiring Manager Review

    Change the Default Time Zone

    To change the U.S. Time Zone used by the system, choose another from the provided drop-down at the bottom of the page (e.g., Central, Pacific). You may also check or uncheck whether the system relies on daylight savings time.

    Quick Tip: Make sure the proper Time Zone is in place, so Calendar events and related notifications will be time-stamped appropriately.

    Security Settings

    The balanceWORKS software platform provides a framework of three Security Questions to safeguard your account in the event you forget your password. For best security, it is recommended to develop all three Security Questions and Answers.

    Access to the menu is available in the page header under [Account user name] > Settings. If Security Questions are not set, the menu will display on entry to the software.

    To set a Question and Answer:

    • For the first question/answer, review the options for questions in the drop-down on the right side of the menu; and select one.

      • OR

    • (Optional) If one of the default questions is not sufficient, toggle the Create Your Own button . Then enter a Question and an Answer in the provided fields.

    Quick Tip: Choose a Question/Answer combination that is both unique and easy to remember.

    Clear an entry by clicking the Delete icon, located on the right side of the field.

    Repeat for the other two questions. At the bottom of the menu, click the [Save] button.

    Logout

    As part of maintaining security, remember to access the Logout link when your session is complete, available in the header under [Account user name].

    System Timeout

    • Set Preferences for Automatic Notifications
    • Change the Default Page Displays
    • Change the Default Time Zone