BalanceTRAK User Account (and Security)
KEY TOPICS:
- Set Preferences for Automatic Notifications
- Change the Default Page Displays
- Change the Default Time Zone
- Set the Number of Records to Display per Page
- Review Profile Information
- Contact Information
- User-specific Settings
- Security Settings
- Password
- Security Questions
- Logout
- System Timeout
View Profile and Customize User Settings
Select the your Account[Account user name] button from the software header, which will open:open Managea Accountmenu with four options:
. To begin, make sure the balanceTRAK tab is active. If any changes are made to the settings, as described below, click [Save] to apply them.
Each of these items will be outlined in the article below.
Set Number of Records to Display per Page
The default setting of 20 records per page applies to the balanceWORKS family of software, where applicable, but the default may be changed.Choose the Account button from the software header, and make sure the balanceWORKS tab is active. Locate the Records per Page drop-down (located below your Account information); then select a different number:
- 10
- 50
OR
- 100
Select [Save] to apply the change.
Set Preferences for Automatic Notifications
On the balanceTRAK tab / Notifications menu, check off the appropriate settings to individualize the receipt of system notifications:- A requisition is closing. (Sent at 7:00 am Eastern Time.)
- Someone applies for a job. If this option is checked, choose one of the following:
- On the day the job seeker applies at 10:00 pm at Eastern Time.
- Immediately after the job seeker applies.
Quick Tip: Consider how many job applications your organization receives. For a small organization (or a recruiter who must address every application), notification by Job Seeker event may be appropriate. For a large organization, a daily message at 10:00 pm ET, listing all new Job Seekers, may be preferable.
- Someone completes a Background Check form.
- Notify me during each step of the approval process when I am a participating user.
Change the Default Screen Displays
Navigate to the Manage Job Seekers menu, which controls the default view of the Job Seekers page. The Job Seekers list can be displayed by:- All
- Recent
- Not Assigned
- Internal
- Flagged
Navigate to the Manage Requisitions menu to set the default view of the Requisitions page. The default view is based on Requisitions Status, depending on your balanceTRAK Implementation. Some typical Status options include:
- Pending
- Accepting Applications
- Awaiting Approval
- Closed (Position Filled)
- Closed (Position not Filled)
- Hiring Manager Review
Change the Default Time Zone
To change the U.S. Time Zone used by the system, choose another from the provided drop-down at the bottom of the page (e.g., Central, Pacific). You may also check or uncheck whether the system relies on daylight savings time.Quick Tip: Make sure the proper Time Zone is in place, so Calendar events and related notifications will be time-stamped appropriately.
Security Settings
The balanceWORKS software platform provides a framework of three Security Questions to safeguard your account in the event you forget your password. For best security, it is recommended to develop all three Security Questions and Answers.Access to the menu is available in the page header under [Account user name] > Settings. If Security Questions are not set, the menu will display on entry to the software.
To set a Question and Answer:
- For the first question/answer, review the options for questions in the drop-down on the right side of the menu; and select one.
- (Optional) If one of the default questions is not sufficient, toggle the Create Your Own button . Then enter a Question and an Answer in the provided fields.
OR
Quick Tip: Choose a Question/Answer combination that is both unique and easy to remember.
Clear an entry by clicking the Delete icon, located on the right side of the field.
Repeat for the other two questions. At the bottom of the menu, click the [Save] button.
Logout
As part of maintaining security, remember to access the Logout link when your session is complete, available in the header under [Account user name].System Timeout