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Resolve Duplicate Job Seekers (Administrators only)

JUMP TO: Job Seeker List Tools

KEY TOPICS:

  • About This Administrative Feature
  • Review and Resolve Duplicate Records

About This Administrative Feature

If an optional Administrator tool has been activated for resolving duplicate Job Seekers, the system will flag potential instances on the Job Seeker list with a Duplicates icon. The accompanying Job Seeker detail will display the Duplicates tab in the tab header.

Note: If you have questions about the duplicate Job Seeker check, please contact your System Administrator or Berkshire's Product Support, as appropriate for your role and organization.

Review and Resolve Duplicate Records

For a Job Seeker entry, marked as a potential duplicate:

  1. Access the Job Seeker detail > Duplicates tab.
  2. Review the Job Seeker Fields, containing identifying information and displayed in two columns on the Duplicates tab. (Along with personal identifiers like Name and Date of Birth, Job Seeker information will also include Application Date and Requisition Number, documenting Job Seeker activity.)
  3. Determine which record represents the: Primary (or the most current/accurate) Job Seeker. Click the [Select] button for this record. Field matches between that record and the other(s) will display in bold font. Yellow highlighting indicates selected and matching Fields.
  4. Identify the record(s) to be merged into the best record, and check off that record.
  5. Select the [Merge] button, located at the bottom of the records.
  6. Click [Save].

Although the Profile information for the Primary record will be retained, identifying information on the merged records will be dropped. The Application Date and Requisition Numbers will be merged together.

An entry in the Job Seeker detail > Historyentry will log that the record has been merged.

Cross-reference for Administrators: System Tools for resolving duplicates are controlled by: Client Settings / Job Seekers., including a setting for determining what records are potential duplicates, based on number of matching Fields.