BalanceTRAK > Additional Software Header Tools
KEY TOPICS:
- Access Recently Visited Pages
- Obtain HELP through Documentation and Product Support
- About the Job Seeker Notification Center
- Header Alert Symbol
- View a Related Message
Take
Access AdvantageRecently Visited Pages
balanceTRAK records your recently visited pages so you can continue working where you left off.
From the software header, access the [History] icon for a list of Quick Accesslinks to Incomingthose Jobpages. SeekerSelect Communicationsone to return to that screen.
Obtain HELP through Documentation and Product Support
From every balanceTRAK page, Help is available by accessing the [Question] icon in the header. Choose from two methods of obtaining Help by making a selection in the provided menu:
Documentation / Video Tutorials — Obtain self-Help by viewing on-line Documentation, including searchable and tagged text, user manuals, and videos
Contact Support — Fill out a Support Request, and submit it to Berkshire. In addition, find Berkshire's contact information and business hours, which are as follows:
Telephone: (800) 882-8904, option 4
E-mail: product.support@berkshireassociates.com
Product Support may be contacted by telephone or e-mail on Monday-to-Thursday from 8:30am-to-8:00pm and on Fridays from 8:30am-to-5:00pm, EST.
For more information on how you can benefit from the various types of on-line Help resources, plus Berkshire's Browser Support Policy, click the Documentation Home link above.
About the Job Seeker Notification Center
Header Alert Symbol
View a Related Message
- within the message, click the link: See approval section below
- Scroll down to the Approval Process menu
OR
Cross-references:
- For more on the using the Job Seekers module to correspond with applicants: Communicating with Job Seekers.