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Resolve Duplicate Job Seekers (Administrators only)

JUMP TO: Job Seeker List Tools

About This Feature

An optional tool to review and resolve duplicate Job Seekers may have been activated during Implementation for use by your organization's Administrator. If so, the system will flag instances on the Job Seekers list with a Duplicates icon.

Note: If you have questions about the duplicate Job Seeker check, please contact your System Administrator or Berkshire's Product Support, as appropriate for your role and organization.

Review and Resolve Records

In each relevant Job Seeker detail, the Duplicates tab will display in the tab header.

Begin by reviewing the Job Seeker Fields, containing identifying information and displayed in two columns on the Duplicates tab. (Along with personal identifiers like Name and Date of Birth, information in the record will also include Application Date and Requisition Number.) Then:

  1. Determine which record is Primary (or the most current/accurate) Job Seeker. Click the [Select] button for this record, and Field matches between that record and the other(s) will display in bold font. Yellow highlighting indicates selected and matching Fields.
  2. Identify the record(s) to be merged into the best record, and select the [Merge] button at the bottom of the records.
  3. Click [Save].

The "jobs applied for" information will be merged together. Although the Profile information for the "key" record will be retained, identifying information on the merged records will be dropped.

A note in the Job Seeker History will indicate that the record has been merged.

Cross-reference: An Administrator may learn about System Tools for turning this feature on (or off) at: Client Settings / Job Seekers.