EEO Job Classifications for Private Organizations

Visit the Federal Web site at: EEO-1 Job Classifications

Private Organization

1.1 or A.1: Executive/Senior Level Officials and Managers

Individuals who plan, direct and formulate policies, set strategy and provide the overall direction of enterprises/organizations for the development and delivery of products or services, within the parameters approved by boards of directors or other governing bodies. Residing in the highest levels of an organization, these executives plan, direct or coordinate activities with the support of subordinate executives and staff managers. They include, in larger organizations, those individuals within two reporting levels of the CEO, whose responsibilities require frequent interaction with the CEO.

Examples at the top level of management include:

• Chief executive, operating, and financial officers
• Chief information system, Human Resource, marketing, and legal officers
• Management directors and managing partners
• Presidents or executive vice presidents of functional areas or operating groups
• Line-of-business heads

1.2 or A.2: First/Mid Level Officials and Managers

Individuals who serve as managers, other than those who serve as Executive/Senior Level Officials and Managers, including those who oversee and direct the delivery of products, services or functions at group, regional or divisional levels of organizations. These managers receive directions from the Executive/Senior Level management and typically lead major business units. They implement policies, programs and directives of executive/senior management through subordinate managers and within the parameters set by Executive/Senior Level management.

Examples at the first or mid-level of management include:

• Vice presidents and directors
• Group, regional, or divisional controllers and treasurers
• Information systems, Human Resource, marketing, and operations managers

The First/Mid Level Officials and Managers subcategory also includes those who report directly to middle managers. These individuals serve at functional, line of business segment or branch levels and are responsible for directing and executing the day-to-day operational objectives of enterprises/organizations, conveying the directions of higher level officials and managers to subordinate personnel and, in some instances, directly supervising the activities of exempt and non-exempt personnel.

Examples of operating managers are:

• First-line, team, and unit managers
• Operations and production managers
• Administrative services managers
• Purchasing, transportation, storage, and distribution managers
• Branch managers
• Call center or customer service managers
• Technical support managers
• Brand or product managers

2 or B: Professionals

Most jobs in this category require bachelor and graduate degrees, and/or professional certification. In some instances, comparable experience may establish a person’s qualifications. Examples of these kinds of positions include: accountants and auditors; airplane pilots and flight engineers; architects; artists; chemists; computer programmers; designers; dieticians; editors; engineers; lawyers; librarians; mathematical scientists; natural scientists; registered nurses; physical scientists; physicians and surgeons; social scientists; teachers; and surveyors.

3 or C: Technicians

Jobs in this category include activities that require applied scientific skills, usually obtained by post-secondary education of varying lengths, depending on the particular occupation, recognizing that in some instances additional training, certification, or comparable experience is required.

Examples of technicians include:

• Drafters
• Emergency medical technicians
• Surveyors
• Medical, dental, and x-ray technicians
• Chemical, laboratory technicians
• Broadcast and sound engineering technicians

4 or D: Sales Workers

These jobs include non-managerial activities that wholly and primarily involve direct sales.

Examples of sales positions include:

• Advertising sales agents;
• insurance sales agents;
• Real estate brokers and sales agents
• Wholesale sales representative
• Securities, commodities, and financial services sales agents
• Telemarketers
• Demonstrators
• Retail salespersons
• Counter and rental clerks
• Cashiers

5 or E: Administrative Support Workers

These jobs involve non-managerial tasks providing administrative and support assistance, primarily in office settings. Examples of administrative support positions include:

• Office and administrative support workers
• Bookkeeping; accounting and auditing clerks
• Cargo and freight agents; dispatchers; couriers
• Data entry keyers and computer operators
• Shipping, receiving and traffic clerks
• Word processors and typists
• Proofreaders and desktop publishers
• General office clerks

6 or F: Craft Workers (formerly Craft Workers (Skilled))

Most jobs in this category includes higher skilled occupations in construction (building trades craft workers and their formal apprentices) and natural resource extraction workers. This category includes occupations related to the installation, maintenance and part replacement of equipment, machines, and tools. In addition,some production occupations are included, as distinguished by the high degree of skill and precision required to perform them, based on clearly defined task specifications.

Examples of craft workers include:

• Boilermakers
• Brick and stone masons
• Carpenters
• Electricians
• Painters (both construction and maintenance)
• Glaziers
• Pipe layers, pipefitters, and steamfitters
• Plumbers
• Plasterers
• Roofers
• Earth drillers, derrick operations, and oil and gas rotary drill operators
• Blasters and explosive workers
• Automotive, boat, and aircraft mechanics
• Electric and electronic equipment repairers
• Millwrights
• Etchers and engravers
• Tool and die makers
• Pattern makers

7 or G Operatives (formerly Operatives (Semi-skilled))

Most jobs in this category include intermediate skilled occupations and include workers who operate machines or factory-related processing equipment. This category also includes occupations that are concerned with operating and controlling equipment to facilitate the movement of people or materials. Most of these occupations do not usually require more than several months of training.

Examples of operatives include:

• Textile and weaving machine workers
• Laundry and dry cleaning workers
• Electrical and electronic equipment assemblers
• Semiconductor processors, testers, graders, and sorters
• Photographic process workers
• Bakers and food processors
• Butchers and other meat, poultry, and fish processing workers
• Bridge and lock tenders
• Truck, bus or taxi drivers
• Industrial forklift operators

8 or H: Laborers and Helpers (formerly Laborers (Unskilled))

Jobs in this category include workers with more limited skills who require only brief training to perform tasks that require little or no independent judgment. Examples include:

• Production and construction worker helpers
• Vehicle and equipment cleaners
• Laborers
• Freight, stock, and material movers
• Groundskeepers
• Service station attendants
• Construction laborers
• Refuse and recyclable material collectors
• Septic tank servicers and sewer pipe cleaners

9 or I: Service Workers

Jobs in this category include food service, cleaning service, personal service, and protective service activities. Skill may be acquired through formal training, job-related training or direct experience.

Examples service workers include:

• Cooks, bartenders, and other food service workers
• Medical assistants and other healthcare support positions
• Barbers and hairdressers
• Ushers
• Transportation attendants and porters
• Cleaners and janitors
• Transit and railroad police and fire fighters
• Guards
• Private detectives and investigators

EEO-4 Schedule (Government)

1 or A: Officials and Administrators

Occupations in which employees set broad policies, exercise overall responsibility for execution of these policies, or direct individual departments or phases of the agency’s operations, or provide specialized consultation on a regional, district, or area basis.

2 or B: Professionals

Occupations which require specialized and theoretical knowledge which is usually acquired through college training or through specialized post-secondary school education or through equivalent on-the-job training.

3 or C: Technicians

Occupations requiring a combination of basic scientific or technical knowledge which can be obtained through specialized post-secondary school education or through equivalent on-the-job training.

4 or D: Protective Service Workers

Occupations in which workers are entrusted with public safety, security, and protection from destructive forces.

5 or E: Paraprofessionals

Occupations in which workers perform some of the duties of a professional or technician in a supportive role, which usually requires less formal training and/or experience normally required for professional or technical status. Such positions may fall within an identified pattern of staff development under a “New Careers” concept.

6 or F: Administrative Support

(including clerical and sales) Occupations in which workers are responsible for internal or external communication, recording and retrieval of data and/or information and other paperwork required in an office.

7 or G: Skilled Craft Workers

Occupations in which workers perform jobs which require special manual skill and a thorough and comprehensive knowledge of the processes involved in the work which is acquired through on-the-job training and experience or through apprenticeship or other formal training programs.

8 or H: Service-Maintenance

Occupations in which workers perform duties which result in or contribute to the comfort, convenience, hygiene or safety of the general public or which contribute to the upkeep and care of buildings, facilities or grounds of public property. Workers in this group may operate machinery.