Submit a Job Seeker for Background Screening / Onboarding

RETURN TO: Perform an Individual Job Seeker Action

KEY TOPICS:

• About the Screenings Tab
• Submit a Job Seeker for a Background Check
• Receipt of Background Check Report
• Submit the New Hire to Third-party Onboarding (Where installed)
• Resubmit Information to the Provider

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Screen a Job Seeker and/or Submit a New Hire for Onboarding

About the Screenings Tab

The Job Seeker detail > Screenings tab serves as the doorway for connecting to integrated third-party vendors that provide Background Check (e.g., Justifacts) and onboarding (e.g., EMPtrust) services. The menus displayed here will reflect the information-gathering needs of the particular provider.

Important Note: While balanceTRAK facilitates interactions with integrated third-party providers, each provider will maintain a proprietary portal and associated interfaces, based on the agreement between your organization and the provider.

Submit a Job Seeker for a Background Check

In order to obtain a Background Screening from the integrated provider, the Job Seeker must first complete a BACKGROUND CHECK Form.

Quick Tips:

• The BACKGROUND CHECK Form can be sent to the Job Seeker: Sending Self-Identification and Other Forms to a Job Seeker
• Forms and provided information can be verified or cross-checked by clicking the Forms tab: Review Submitted Forms

Once that information is in hand, navigate to the Job Seeker's Screenings tab. Because some vendors may allow you to select certain options, follow the provided prompts, and click [Submit] to forward the form to the third-party vendor and initiate background screening.

Receipt of Background Check Report

In addition to maintaining an external portal, the third-party Background Check provider will typically send an email notification directly to the submitter's Email program upon completion of the check. The message may include a link to the results and/or be accompanied by a report attachment.

However, if supported by the provider, a link to the vendor's portal may display on the Screenings tab once the report is ready to be viewed.

Submit the New Hire to Third-party Onboarding (Where installed)

If your organization currently has an account with EMPTrust — and a Job Seeker has been placed in the Job Seeker Stage of Hire — an EMPTrust menu on the Job Seeker detail > Screenings tab.

After confirming that the Job Seeker's Profile and APPLICATION are complete, click the [Submit] button. The EMPTrust system will automatically pull the necessary data over to the vendor's external site to facilitate your organization's Onboarding process.

In balanceTRAK, a message will indicate that the information has been forwarded, plus the date of transmission.

Resubmit Information to the Provider

If a submission has been send previously, click the [Resubmit] button to send any updated or additional information.