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BalanceWORKS Password Policy

Last Updated: March 01, 2023

Security Notice and Procedures

The Password and login procedures will conform to system defaults or your organization's security requirements, whichever are stricter. Requirements are based on:

  • Number of characters
  • Use of upper/lower case, symbols, and numerals
  • Password expiration
  • Reuse of Password
  • Number of log-in attempts allowed

Users are notified to the email address of record when the Password is updated. Contact your organization's System Administrator for help with logging into balanceTRAK.

Change Password

Note: New users will be required to reset the Password provided for use during initial login.

Access [Account user name] > Security from the header; then, select the Password tab. The Update Password menu will display. In the provided fields, enter:

  • Old Password

    AND

  • New Password

Then Confirm New Password by entering it again. Click [Save].