Submit a Job Seeker for Background Screening / Onboarding
RETURN TO: Perform an Individual Job Seeker Action
- About the Screenings Tab
- Submit a Job Seeker for a Background Check
- Receipt of the Background Check Report
- Submit a New Hire to Third-party Onboarding
- Resubmit Information to the Provider
Take Advantage of Links to External Services (Where Installed)
About the Screenings TabThe Job Seeker detail > Screenings tab connects balanceTRAK to certain integrated third-party vendors that provide Background Check investigations (e.g., Justifacts) and onboarding services (e.g., EMPtrust). The menus displayed here will reflect the information-gathering needs of the particular provider.
Important Note: While balanceTRAK facilitates interactions with select third-party providers, each vendor will maintain its proprietary Website and deliver services, based on an agreement between your organization and the provider.
Submit a Job Seeker for a Background CheckIn order to obtain a Background Screening from the integrated provider, the Job Seeker must first complete a BACKGROUND CHECK Form.
- Send the BACKGROUND CHECK Form to the Job Seeker: Sending Self-Identification and Other Forms to a Job Seeker
- On the Forms tab, verify and cross-check information, provided by the Job Seeker: Review Submitted Forms
Once that information is in hand, navigate to the Job Seeker's Screenings tab. Follow the vendor-provided prompts, and make any required selections. Then, press [Submit] to forward the Form to the third-party vendor and initiate background screening.
Receipt of the Background Check ReportIn addition to maintaining an external portal, the third-party Background Check provider will typically send an email notification directly to the submitter's Email program upon completion of the check. The message may include a link to the results and/or be accompanied by a report attachment.
However, if supported by the provider, a link to the vendor's portal may display on the Screenings tab once the report is ready to be viewed.
Submit a New Hire to Third-party OnboardingIf your organization currently has an account with EMPTrust — and a Job Seeker has been placed in the Job Seeker Stage of Hire — an EMPTrust menu on the Job Seeker detail > Screenings tab.
After confirming that the Job Seeker's Profile and APPLICATION are complete, click the [Submit] button. The EMPTrust system will automatically pull the necessary data over to the vendor's external site to facilitate your organization's Onboarding process.
In balanceTRAK, a message will indicate that the information has been forwarded, plus the date of transmission.
Resubmit Information to the ProviderIf a submission has been sent previously, click the [Resubmit] button, available on theScreenings tab during that time, to send any updated or additional information.