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BalanceAAP > System Tools > Email Settings

KEY TOPICS:

  • Select (Mail) Format


Mail

Select (Mail) Format

Email messagemessages can be sent in either either:
  • HTML or

OR

  • (Plain) plainText text format.

By selecting HTML, the link included in the default email text will be active, allowing the user tocan simply click on ita link to open the balanceAAP loginLogin page. You can also add HTML tags to yourthe email template below,template, if desired.desired, to add logos, graphics, or other Web features.

Most email programs can read both formats, though some are set to view only in text. If you choose text as the format,Text, or if the recipientrecipient-side issystem viewinglacks onlyHTML in text format,capabilities, links will not be clickable,work, and HTML tags will not appearbe in their programmed form.readable.

FromOptions for the “From” Field

To help minimize the number of notification emails being caught by spam filters, all emails are sent from the email addressaddress: BALANCEaap@berkshireassociates.com.BALANCEaap@berkshireassociates.com. You can specify an email address in the Send Email on Behalf of fieldfield, though that will be used to reply to the notification email. The email will NOT appear to have been sent from this email address, however, when the recipient clicks Reply in their email application, the reply will go to this email address.

TemplateDevelop Message Content

A default email template is provided. This template includes two tags, tags:

  • User Name and Plan Link. The User Name tag will insertInserts the user's first and last name of the user as they appear in the user’s account. The account
  • Plan Link tag will insertInsert a link to the onlineBALANCEhub RDS login.Login

Edit the text of the subject line and body of the email, as you desire. If you chose to send in HTML format, you can design the email using HTML programming to create an email with logos, graphics, or other web page features.email.